Telephone Services


Federal Universal Service Charge Increase:

Federal Universal Service Charge

The Federal Universal Charge (FUSC) on your bill is calculated in accordance with FCC rules by applying a contribution factor that changes quarterly to the charges for interstate services that you used. The federal universal service fund helps to ensure access to affordable communications services in all areas of the United States. If you have any questions regarding the FUSC charge, please contact the FCC at 1-888-225-5322 or e-mail: fccinfo@fcc.gov.

10 Reasons to Keep Your Home Phone
Thinking of giving up your home phone? Before you cut the cord, consider these reasons why most Americans still consider a home phone to be indispensable to the safety and happiness of their family.

Basic Residential Service Package

Includes the following services and features

Local Access Service, Touch Tone, Call Waiting, Calling Number Delivery, Caller ID with Call Waiting, Call Forwarding, and 3-Way Calling.

$ 18/month*

Basic Business Service Package

Includes the following services and features

Local Access Service, Touch Tone, Call Waiting, Calling Number Delivery, Caller ID with Call Waiting, Call Forwarding

$ 20.00/month*

Additional Features

  • No Charge 900 Call Blocking – No Charge
  • No Charge International Call Blocking – No Charge
  • Toll Control with PIN – $3.00
  • Speed Calling 8 Numbers – $1.75
  • Speed Calling 30 Numbers – $2.00
  • Package of above 3 features – $3.75
  • Priority Ringing – $3.00
  • Remote Activation of Features – $0.50
  • Unidentified Call Rejection – $3.00
  • Repeat Dialing – $3.00
  • Call Return – $3.00
  • Distinctive Ring on Forwarded Calls – $0.50
  • Call Forward No Answer – $3.00
  • Call Hold – $3.00
  • Do Not Disturb with PIN – $3.00
  • Selective Call Acceptance – $3.00
  • Selective Call Forwarding – $3.00
  • Selective Call Rejection – $3.00
  • Wake Up Service – $3.00
  • Warm Line – $3.00
  • Line Maintenance – No Charge

Call (573) 835-2997 to request phone service today.

* excluding taxes and surcharges.

** YOUR FIRST BILL MAY INCLUDE: Initial installation charges of $30.00—Prorated local service for the first billing period—Advance Billing of next month local service charges—Any long distance for the first billing period— Labor ($75.00/Hr.), and Wiring Charges for jack installations (if any), a drop charge if there has never been service to this location before.

*** Discounts are available to low-income customers who qualify for participation in Lifeline telephone assistance programs. For information concerning these programs, please call Missouricom New Florence at (573) 835-2997 or visit http://www.usac.org/li/